Where do I find Getting started?
Click the list icon Getting started at the top right. Your Dashboard also has a card that tells you where you are and what the next step is.
First you see your route with six chapters. Open a chapter and you get a short explanation per step, a button to the right screen and sometimes an example of how your customer sees it.
How do the steps work?
- Most steps tick themselves off. Stippa can tell from your data whether you have a service, a roster or a test booking. You don't have to refresh anything.
- A few steps you tick off yourself with Mark as done, because Stippa can't see them. Sharing your link is one of them.
- Only the steps without the Optional label count. The rest is advice for whenever it suits you.
The first three chapters matter most. Until they're done, nobody can book online, and the card says how many chapters are left. If there's a dot on the list icon, something in those three is still open.
Chapter 1: Your menu
- Your services are in. A name, a duration and a price. Start with the three that get booked most often.
- Put them in categories, such as Cuts, Colour and Styling. If you have three services or fewer, this step is already done.
- Optional: split a colour treatment into parts with processing time in between, so someone else can be booked during that time.
Chapter 2: Your week
- Your opening hours. The days and times you work. Customers only see those times. See Setting your weekly schedule.
- Optional: a fixed break, and your days off. Stippa doesn't know public holidays, so add King's Day and Christmas yourself. See Adding one-off closures and exceptions.
All times are in your business's time zone. You choose it when you create your account, and after that it isn't shown on any screen. See Why your time zone matters.
Chapter 3: Who's in the chair
- Someone who can be booked online. Every online appointment goes to a staff member with Bookable online switched on. If you work alone, that's you. See Adding and managing staff.
- Optional: a photo with the name, and whether customers may choose a staff member themselves. You only see the latter with two or more staff members.
Chapter 4: Your first booking
- Make a test booking through your own booking page, with the email address you log in with. That's how Stippa recognizes it as your booking. See Making a test booking.
- Optional: read the confirmation your customer gets. You change the text under Customer messages.
Chapter 5: Open the doors
- Share your booking link, in your Instagram bio, your Google Business Profile or your WhatsApp status. You tick this step off yourself. See Finding and sharing your booking link.
- Optional: your own website under Administration > Your page, and taking payment up front. See Setting up payments.
If online booking is switched off, this chapter tells you so, with a button to switch it on. Only share your link after that.
Chapter 6: Make it yours
This chapter is entirely optional and doesn't count.
- Pick a style, a colour and a font for your widget. See Customizing your booking widget.
- Bring your customers along with a CSV file. See Importing customer data.
- Invite a colleague. See Inviting and managing team members.
When am I done?
As soon as someone other than you makes an appointment online. Your own test booking doesn't count. After that, the list icon disappears.
Does a customer see no times, even though the first three chapters are done? Then read No available time slots showing.