What does the time zone do?
Your business has one time zone. Your roster, your calendar and the times in confirmation emails are all in that time zone. If you set 09:00 as your opening time, that's 09:00 in your business's time zone.
If the time zone is wrong, all your times shift with it. With London instead of Amsterdam, your business opens an hour later for customers in the Netherlands than your roster says.
Where do I choose the time zone?
When you set up your account, in the first step, Tell us about your business. That's where the Time zone field is. You choose from Amsterdam, London, Brussels, Paris and Berlin. Stippa fills in your device's time zone in advance if it's in Europe. Otherwise it's set to Amsterdam.
If you haven't finished setting up yet, you can go back to that step and still change the time zone.
Can I change it later?
Not yourself. After setup there's no screen where you can see or change the time zone. If it's wrong, click Send feedback in the side menu and ask us to change it. See Reporting a problem or contacting support.
What if a customer is in another time zone?
In the booking widget, a customer sees the times in the time of their own phone or computer. In your calendar and in the confirmation email, the appointment is in your business's time zone.
Summer time
Stippa takes the switch to summer time and back into account by itself. You don't need to do anything for it.