Where do I find the roster?
In the side menu, go to Availability, under Calendar. If you have staff, there's a list on the left. Pick Business at the top for the roster of the business itself. A staff member's roster is set with that staff member, see Setting availability per staff member.
Only an owner or admin can save the roster.
Step 1: Pick your opening days
Use the switch next to a day to set whether you're open that day. A day that is off reads Closed and can't be booked.
Step 2: Set the times
- Drag the bars to change the times.
- To type an exact time, click the arrow next to the day (Enter exact times). On a phone, tap the day.
- Add time window gives a day more than one block, a morning and an evening for instance. Remove window takes a block away again.
Step 3: Put fixed breaks in the roster
Below a day's exact times is Break. Click Add break, choose the times and give the break a name if you like, such as Lunch. That time can't be booked, every week. Remove break takes it away.
Step 4: Save
Click Save. If the current roster already applied before today, Stippa asks whether the change may apply from today. Choose Save from today: earlier dates keep the old roster.
Existing appointments stay where they are. If any fall outside the new roster, you get a notice about it, so you can move them yourself.
Planning a roster ahead
If your hours change from a certain date, in the summer for instance, schedule a new roster:
- Click Schedule new roster.
- Pick an Effective date in the future and give the roster a Name if you like.
- If it's temporary, switch on Temporary roster and fill in Until. After that date the previous roster applies again automatically.
- Click Schedule roster.
The new roster starts as a copy of the current one. Adjust it and save. You can edit a planned roster without changing earlier dates.
At the top you choose which roster you're looking at. The list shows your rosters under Current, Planned and Expired. A planned roster you no longer need is removed with Delete roster. Preview a date shows the opening hours of the business and of every staff member on a date you choose.
What else belongs with it?
- Staff members follow this roster unless you give them working hours of their own. See Setting availability per staff member.
- Exceptions, such as a public holiday or an extra day open, are added below the roster. See Adding one-off closures and exceptions.
- The slot interval, the steps in which customers pick a time, is set per service. See What is the slot interval?.