Every no-show costs you money. Stippa stops that.
Combine automatic reminders with a deposit at booking. Clients who commit and get reminded in time show up. Salons see up to 40% fewer no-shows on average.
- No credit card needed
- Set up in 5 minutes
- Dutch support
Appointment confirmed
Those who pay a deposit show up. You pay the balance on location.
No-shows cost more than you think
An empty chair earns nothing back. The numbers for an average salon:
- 10-15%
- of appointments at salons and barbers are a no-show on average
- €300+
- lost revenue per month at 30 appointments a week
- up to 40%
- fewer no-shows with reminders and a deposit
Calculate what no-shows cost you
Enter your numbers and see the difference straight away.
What you save per year
€2,619
Based on an average of 40% fewer no-shows.
An indicative estimate based on your input. Actual results vary per business.
How Stippa prevents no-shows
Reminders and deposits work together. The first layer helps the forgetful client, the second lets only serious bookings through.
Layer 1: automatic reminders
Stippa automatically sends a reminder 24 hours ahead, by email or WhatsApp. The biggest category of no-shows is simply forgetting, and this catches it.
- Reminders by email and WhatsApp
- Clients can reschedule or cancel in time
Stippa: Reminder
Don't forget: your appointment at Barbershop The Cut tomorrow at 10:00.
Automatic · 24 hours in advance
Stippa: Confirmation
Your appointment is confirmed for tomorrow at 10:00!
Layer 2: deposit at booking
Ask for a deposit at booking via iDEAL or card. People who pay show up. Commitment is money.
- You set the amount and the cancellation policy
- Handled securely through Stripe
Appointment confirmed
Those who pay a deposit show up. You pay the balance on location.
Sorted in three steps
- 1
Turn on reminders
Pick email or WhatsApp and the timing, for example 24 hours ahead.
- 2
Set a deposit
Choose an amount per service, for example €10 or 25% of the treatment.
- 3
Stippa does the rest
Reminders and deposits run automatically. You don't have to lift a finger.
One fixed amount. No surprises.
Pick what suits your business. You can switch at any time, and you never pay commission on your takings.
Solo
For the solo pro who wants to be booked online
excl. VAT14-day free trial
- Online booking widget
- Confirmations & reminders
- Online payments
- Max. 1 staff member
Starter
For the pro who wants more than the basics
excl. VAT14-day free trial
- Everything in Solo, plus:
- Booking page branding
- Basic analytics
- Google Calendar
- Push notifications
- Max. 2 staff members
Groei
For a growing salon with a small team
excl. VAT14-day free trial
- Everything in Starter, plus:
- WhatsApp reminders
- Waitlist
- Recurring appointments
- No-show deposit
- API (read-only)
- Max. 4 staff members
- 14 days free
- No card needed
- Cancel monthly
- Your data stays yours
Frequently asked questions about no-shows
What happens to the deposit if a client cancels?
You decide. If the client cancels in time they get it back. After that the deposit is forfeited according to your policy.
Can I send reminders via WhatsApp?
Yes, alongside email you can send reminders via WhatsApp.
How big is a typical deposit?
It varies per business. Barbers often ask €5 to €15, salons €10 to €25 or a percentage of the treatment.
Do clients get a reminder if I book the appointment myself?
Yes. Reminders always go out, whether the client books or you create the appointment manually.
Does this work for any kind of appointment?
Yes. You set reminders and deposits per service, so you decide where they apply.
Want to know more?
- Email reminders and confirmationsWhich emails go out to customers automatically, and how to change them.
- Taking payment during bookingWhen customers are asked to pay, how Stripe Connect works, what happens when a payment fails and when the money reaches you.
- Setting up WhatsApp remindersHow to set up automatic WhatsApp messages for customers before their appointment.
- Appointment statuses explainedWhat each appointment status means, and when it changes.
Take your first booking online tonight
Fourteen days free, no card needed. If it isn't for you, do nothing and it stops on its own.
No card. No notice period. No commission, ever.