How do I get in touch?
Send feedback in the sidebar
The quickest way is Send feedback, at the bottom of the sidebar. Choose what you want to send:
- Report a problem
- Feature request
- General question
You can add steps to reproduce the problem, and up to three attachments of 10 MB each, such as a screenshot. We also see which page you were on, so you don't have to explain that.
Email support@stippa.nl.
Contact form and WhatsApp
There's a contact form at stippa.nl/contact. Prefer WhatsApp? Send a message to +31 6 15745447.
How quickly will I get an answer?
We reply within a few working days, on working days from Monday to Friday. Around public holidays it can take longer. On the Pro and Zakelijk plans you get priority.
What should you include in your report?
- What happened, and what you expected
- The steps you took before it went wrong
- Which page or feature it's about
- The error message you saw, word for word
- A screenshot, if that helps
If it's about an appointment or a customer, add the date and the service.
Is there a status page?
Yes, at status.stippa.nl. There you see whether Stippa is working as it should. That page is separate from Stippa, so you can also check it when Stippa itself can't be reached.
Want to cancel or delete your account?
You arrange that yourself. Read Cancelling or deleting your account.