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Help centre

Troubleshooting

Solving common problems.

No time slots are showing

A diagnosis tree for when customers see no time slots in the booking widget.

Customers cannot pay while booking

What to do when customers see an error at the payment step, or the step never appears.

Questions about your trial or your subscription

What to do when your trial has run out, a payment failed, or you want to downgrade.

Reporting a problem or contacting support

How to reach the Stippa team, and what is worth including.

An appointment seems to have disappeared

What to do when an appointment is no longer visible in the dashboard or the schedule.

Stippa

Appointment scheduling, without the hassle.

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Product

  • Features
  • Pricing
  • Demo
  • FAQ
  • Contact
  • System status

Features

  • Booking widget
  • Online payments
  • Reminders
  • No-show prevention
  • Online calendar
  • Your own website
  • Client management

For whom

  • For salons
  • Beauty salons
  • Physiotherapists
  • Coaches
  • Personal trainers
  • Barbershops
  • Nail salons
  • Pedicurists
  • Massage salons

Legal

  • Privacy policy
  • Terms of service
  • Data processing agreement

© 2026 Stippa. All rights reserved.

De Rechter Software · Molenwater 20, 4511 BN Breskens · KvK 98466402 · btw NL005332100B80

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