Overview
With Stippa, customers pay online when they book an appointment: the full amount or a deposit. That runs through a payment provider: Stripe or Mollie. You choose one and connect it once.
After filling in their details, the customer goes to a secure payment page. Once the payment has gone through, the appointment is confirmed.
What do you need?
- Business details: business name, address and VAT number
- A bank account for the payouts
- Proof of identity. Every payment provider is legally required to check who you are
An account with Stripe or Mollie costs nothing. You only pay transaction fees when a customer actually pays.
Step 1: Choose a payment provider
Stippa works with Stripe and Mollie. Both handle iDEAL, cards, Bancontact and Klarna. Mollie also offers PayPal and Apple Pay, among others.
Still not sure? Read Stripe or Mollie: which to choose?.
Step 2: Connect the payment provider
Go to Administration > Payments & accounting > Payments and click Stripe or Mollie.
- Stripe: click Connect with Stripe. You don't need a Stripe account yet: Stippa creates one for you and sends you to Stripe to fill in your details. If you stop halfway, you carry on later with Resume onboarding. More in Setting up Stripe to receive customer payments.
- Mollie: click Connect with Mollie. You log in to Mollie, or create an account there, and give Stippa access.
After connecting, you choose under Payment methods which methods the customer sees at checkout.
Step 3: Switch payment on per service
A connected payment provider doesn't ask for payment by itself yet. You set that per service.
Go to Services, open a service and switch on Require payment at booking. Then choose:
- Full price: the customer pays the full amount when booking.
- Deposit: the customer pays a fixed amount that you enter. You settle the rest at your business.
Customers can't pay?
See Customers can't pay while booking for the known causes and what to do about them.