What modules are
Stippa can do much more than most businesses need. Instead of showing everything at once, its features are split into modules: separate parts you can switch on or off one by one.
A module that is off disappears from your menu, from your settings and from the booking widget. That keeps the system tidy: you only see what you actually work with.
You'll find them under Administration and then Modules.
Why this is one of the first things you do
When you create your account, Stippa switches on a default selection that suits the type of business you gave. That's a starting point, not an end point. Two hairdressers of the same size often work in completely different ways: one wants a waitlist and online prepayment, the other mostly wants peace and as few screens as possible.
Half an hour on the modules page saves you a lot of searching later. The two things that pay off most:
- Switch off what you don't use. Unused features cost no money, but they do cost attention. Every extra menu item is something you have to ignore.
- Switch on what you're missing. Many businesses run into something for months without knowing the answer is already in their plan.
How to switch a module on or off
- Go to Administration and then Modules.
- Click a module to see what it does, what you can do with it and where its settings are.
- Use the switch to turn it on or off.
The change takes effect straight away. You don't need to save or reload anything.
The three kinds of module you'll come across
Always on
Some modules are the core of Stippa: appointments, customers and staff. You can't switch those off, because without them there is no system. That's also why they aren't in the list.
On and off as you like
Most of them. Think of the waitlist, recurring appointments, aftercare messages or calendar sync. These come with your plan and you decide whether you use them.
Available on a higher plan
If a feature isn't in your plan, you still see it listed, with a label saying which plan it's available from. That way you know what exists without having to dig through the pricing page. Click it to see what the feature does before you decide whether switching is worth it.
Submodules: the main switch first
Some modules have parts underneath them. Those don't have their own card in the list; they're in the window of the main module. Customer self-service is one such main module, with Self cancel, Self reschedule, Reschedule proposals and Own details underneath.
If the main module is off, its parts aren't active, even if their own switches are still on. Their setting is kept, though: if you switch the main module back on later, everything is the way you had it.
What happens to your data when you switch something off?
Nothing. Switching a module off hides the feature but doesn't delete any data. If you switch the waitlist off and later on again, your existing sign-ups are still there. So you can try out what suits you without any risk.
A module is on, but I don't see anything
Three things to check, in this order:
- Does the module have a parent module? If that one is off, this part isn't active. You can see that on the module's detail page.
- Is the feature in your plan? A module with a plan label can be clicked, but only becomes active after you switch plans.
- Are you an employee? Only owners and admins can open Administration, and so the modules page too. Ask one of them to switch the module on.
If you're still stuck, look at No time slots are showing or contact support.
What to think about when choosing
A few questions that usually make the choice quick:
- Do you ring customers when a gap opens up in your calendar? Then the waitlist is probably the biggest time saving you can get.
- Do the same customers come back every four or six weeks? Then look at recurring appointments.
- Do no-shows cause you trouble? Turn on online prepayment and look at the timing of your reminders.
- Do you keep your own calendar outside Stippa? Then calendar sync prevents double bookings.
- Do you also sell products alongside your services? Then product extras are worth a look.
- Do you check customers out at the counter? Then look at Till, Card payments at the counter and Stock. See The till.
- Don't have your own website yet? With Website you make your own page with your services, photos and opening hours.
- Do you keep track of your team's hours and leave? Then Time tracking and absence is the module for clocking in, hours and absence.
You don't have to decide everything at once. Switch on what matters now and come back in a month.