Somebody walks in who has no appointment. She wants a bottle of shampoo, or it is quiet and you cut her hair between two bookings. That is what the till is for: you open a receipt, tap what you are selling, and check her out. Nothing appears in your calendar, because there was no appointment.
What do I need?
- A subscription from Pro up.
- The Till module switched on, under Management > Modules.
After that, Till sits in the app switcher at the top left, next to Calendar and Management.
Opening a receipt
Click New receipt
The receipt gets its number straight away. That number belongs to your business and keeps counting: receipt 41 becomes receipt 42, even if you cancel one in between.
Tap what you are selling
Your services and products are on the left, grouped the way you arranged them under Management. If you are looking for something, use the search box above the tiles.
Take the payment
The total is on the right. Pick cash, card, bank transfer or gift card, and click Complete receipt.
The screen then briefly shows which receipt you finished, and stands ready for the next customer.
The receipt exists from the first tap, not from the moment you take the money. That is deliberate: if your tablet dies or you close the tab by accident, nothing is lost. Open the till again on the same device and your receipt is still there.
Selling a service with no appointment
You may do that here, and not on a receipt that belongs to an appointment. The difference: on an appointment the lines follow what was booked, so there you change the appointment itself. At the counter there is nothing booked to disagree with.
The price on the tile is your normal price. If you agree something else, change the amount on the line before you take the payment. The receipt keeps what you really charged.
Giving a discount
Put a discount line on the receipt with the amount that comes off. That line stays visible, so the receipt shows later what the customer was given and why the total came out lower.
You tapped the wrong thing
Click the line and choose Correct. A second line is added that cancels out the first, and both stay there. That is not the screen being untidy: a receipt may not quietly change after the fact, so a correction is visible rather than untraceable.
Finding a receipt again
Under Receipts you will find the till's receipts, newest first, with their number, amount and status. Click one and you are back on that receipt.
A receipt belonging to an appointment is not in that list. You will find that one on the appointment itself, where the customer and the time are too.
Cancelling a receipt
Somebody changes their mind and walks out. Choose Cancel receipt. The receipt goes on existing with its number and gets the status Cancelled.
That looks like a detour, but it is exactly what the Belastingdienst asks of a till: the numbering may have no gaps in it. A thrown-away receipt is a gap, and a gap cannot be explained.
Receipts left open close themselves. If you forget one, it is cancelled automatically the next morning with the reason that it was left open past closing time. So you never start a day with yesterday's receipts on your screen.
Who may use the till?
Owners and admins. Staff can view receipts, but cannot change anything on them and cannot take payments with them.
Frequently asked questions
Do these sales show up in my revenue? Yes. A receipt from the till counts exactly the way a receipt from an appointment does, VAT per line included.
Can I link a customer to an over-the-counter sale? You can, but you do not have to. With no customer it is an anonymous sale, which at the counter is the normal case.
Can I sell a gift card here? Yes. Put it on the receipt like any other product; the code appears on screen once, as soon as the receipt is finished. Write it down or print the receipt, because after that it cannot be looked up again.
I cannot see Till in the app switcher. Then the Till module is switched off, or your subscription is lower than Pro. You will find the module under Management > Modules.