What are recurring appointments?
A recurring appointment repeats by itself, every so many weeks or months at the same time. Handy for the customer who comes in for a cut every four weeks or has a treatment every week.
Recurring appointments are part of the Groei plan and up. Turn them on with Enable recurring appointments under Administration > General. Only then do you see the option on a new appointment.
How do I create a recurring appointment?
- Go to Appointments and click New appointment
- Fill in the appointment details (customer, service, time)
- Click More options and turn on Recurring appointment
- Choose Weekly or Monthly, and enter every how many weeks or months. For weekly you also pick the days, for monthly the day of the month.
- Under Ends, choose when the series stops: No end date, after a number of times, or On a date
- Click Create appointment
Below the repeat settings you can see which appointments the series will create.
What if there is a conflict?
If an appointment in the series clashes with an existing appointment, you first see which dates they are. You then choose:
- Skip those weeks in this series: the rest of the series is created, the clashing dates are not
- Cancel this series: nothing is created
How do I edit a recurring series?
When you edit an appointment from a series, you choose whether to change:
- Just this appointment
- This and all future appointments
- All appointments in the series
How do I cancel a recurring series?
Open an appointment from the series and choose Cancel under More options. Here too you choose between Just this appointment, This and all future appointments or All appointments in the series.
You can't cancel or confirm recurring appointments in bulk from the appointment list, because Stippa needs to know for each appointment which of these three you mean.
Can customers book recurring appointments themselves?
No. You create a series yourself in the dashboard. Customers can't book a series through the booking widget.