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Staff

Linking staff to services

How to decide which staff member performs which services.

3 min read

By default, everyone does everything

A new service is set to All staff members. Every active staff member can perform it, including anyone you add later. So there's nothing to link before you start.

If not everyone does everything, for example because only two colleagues do colour, limit that service to those staff members. You can do it from the service or from the staff member. Only an owner or admin can change this.

From the service

  1. In the side menu, go to Services, under Administration.
  2. Open the service's detail page with the Details icon on the right of its row.
  3. Pick the Staff members tab on the left. It says Who can perform this service?
  4. Choose Only selected staff members and untick whoever doesn't do the service.
  5. Click Save.

At least one staff member has to stay ticked. A service nobody can perform can't be saved. If you tick everyone, it's saved as All staff members again, so new staff members get the service too.

From the staff member

A staff member's Services tab, with a tick box per service and the text via All staff members
  1. In the side menu, go to Staff, click the staff member and then Details.
  2. Pick the Services tab.
  3. Tick the services this staff member performs and click Save.

Services set to All staff members are already ticked and show via All staff members. Untick one of those and it's limited to the rest of the current team. New staff members then no longer get it automatically. Stippa says so under the list before you save.

If a service would be left with nobody, Stippa saves nothing. If nobody does that service any more, set it to inactive.

Where does the link count?

When you create a new appointment in the dashboard, a staff member who doesn't do the chosen service is greyed out in the list, with doesn't do this service after their name. You can't pick them.

The link counts in the online booking widget too:

  • If a customer chooses No preference, they only see times of staff members who do the service, and Stippa only assigns the appointment to one of them.
  • If a customer chooses a staff member who doesn't do the service, there are no times for that staff member.
  • If a customer books several services in one visit, only someone who does all of those services counts. The whole visit goes to one person.

If you don't want customers to be able to pick someone online at all, switch Bookable online off for that staff member under Staff. You can still book them in yourself from the dashboard.

Updated: 27 October 2026

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Related articles

  • Adding and managing staff
  • Setting availability per staff member
  • No time slots are showing

In this article

  • By default, everyone does everything
  • From the service
  • From the staff member
  • Where does the link count?
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