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Linking staff to services

How to decide which staff member offers which services.

2 min read

Why link staff to services?

Once you have staff members, every service has to be linked to at least one of them. Customers can pick a staff member when they book, and the time slots on offer are then decided by that person's availability.

If no staff member is linked to a service, no time slots appear for that service in the booking widget at all.

Step 1: Open the staff member, or the service

You can set the link up from either side:

  • From the staff member: go to Staff, click somebody, open the Services tab
  • From the service: go to Services, click a service, open the Staff section

Step 2: Add the link

A staff member's page with their linked services

Click Add service (from a staff member) or Add staff member (from a service) and pick the one you want.

Step 3: Save

Save your changes. The link takes effect straight away.

What if a customer picks no staff member?

If the customer has no preference, the booking widget offers the slots where the first staff member available for that service is free.

Removing a link

Click the link and choose Remove to unlink a staff member from a service.

Updated: 17 May 2026

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Related articles

  • Adding and managing staff
  • Setting availability per staff member
  • No time slots are showing

In this article

  • Why link staff to services?
  • Step 1: Open the staff member, or the service
  • Step 2: Add the link
  • Step 3: Save
  • What if a customer picks no staff member?
  • Removing a link
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