You manage your subscription under Administration > Subscription. Only the owner of the business can change it. Others see the notice "Only the account owner can manage billing."
No payment set up yet
Are you in your trial without payment details, or has your subscription expired? Then click Compare plans. Each plan has a button: Upgrade, Downgrade, Select or, on your current plan, Set up billing. You then go to Stripe to enter your payment details.
If you stop halfway, the page shows Upgrade in progress. Choose Complete payment to carry on, or Cancel upgrade.
You're already paying
With a running subscription you switch through Stripe. Click Manage subscription. In the Stripe window you choose another plan, and change your payment details or your billing period.
What if I have too many staff members or services for a lower plan?
If you choose a plan through Compare plans with a lower limit than you use now, Stippa refuses the switch. First archive the staff members or services you no longer need.
If you switch to a lower plan through Manage subscription, Stippa archives whatever goes over the new limit, starting with the staff members and services you added most recently. You get an email listing what was archived. Nothing is deleted, and on an upgrade it comes back by itself, as long as the new plan has room for it.
For example: you have three staff members and move to Solo, which has room for one. The two you added most recently are archived. Archived services can no longer be booked online.
Zakelijk
You don't choose Zakelijk yourself. The Contact us button gives you our email address and phone number, and we agree the price together.
Paying yearly
Under Compare plans you choose Monthly or Yearly. A year costs ten times the monthly price. If you're already paying, you change the billing period through Manage subscription.
Invoices
Your invoices are on the Subscription page, under Invoices. For each invoice you choose View invoice or Download PDF.
Cancelling
Want to stop rather than switch? Read Cancelling your subscription or deleting your account.