The three roles in Stippa
Every team member has one of three roles: owner, admin or employee. The role decides what that person can see and do.
Overview

| Action | Owner | Admin | Employee |
|---|---|---|---|
| View appointments | Yes | Yes | Yes, see below |
| Create appointments | Yes | Yes | Yes |
| Edit, move or cancel appointments | Yes | Yes | No |
| View customers | Yes | Yes | Yes |
| Add and edit customers | Yes | Yes | No |
| Manage services | Yes | Yes | No |
| Add and edit staff members | Yes | Yes | No |
| View analytics | Yes | Yes | No |
| Open Administration and change settings | Yes | Yes | No |
| Invite team members and change roles | Yes | Yes, except owners | No |
| Issue refunds | Yes | Yes | No |
| Manage the subscription | Yes | No | No |
Owner
The owner can do everything, including the subscription, the payment details and the invoices. Only an owner can make somebody else an owner, or give an owner another role or remove them from the team.
A business can have more than one owner. There must always be at least one left.
Admin
An admin can do almost everything an owner can. What they can't do: change the subscription, or edit, remove or appoint owners.
Employee
An employee works in the calendar. They see the appointments and the customers, and can book a customer in at the counter. An employee can't edit, move or cancel an existing appointment, and can't change customer details, services or settings either.
An employee doesn't see Analytics or Administration, and doesn't receive business notifications, such as those about no-shows.
If Employees can view all appointments is off, an employee linked to a staff member profile only sees their own appointments. You'll find that setting under Administration > Team.
Health data in custom customer fields is visible to everybody on the team, employees included.
Changing somebody's role
Go to Administration > Team. Open the menu next to the team member and choose Change role, then Admin or Employee.
To make somebody an owner, use Transfer ownership. Only an owner can do that, and you stay an owner yourself afterwards.