What are in-app notifications?
The bell in the top right of the dashboard shows notifications about what is happening in your business, including:
- a new online booking
- a cancellation
- a customer who didn't show up
- an appointment waiting for your confirmation
- a moved appointment
- a customer who changed their own details
- customers whose details will soon be anonymized
- appointments you need to move, for example because of an absence
- a change to your subscription
Who gets which notifications?
- Employees are notified only about appointments they are assigned to.
- Owners and admins are notified about every appointment in the business.
You can't switch that difference off. Everybody does choose for themselves which kinds of notification they want.
Setting up your own notifications
Click your email address at the bottom of the sidebar, choose Profile and open the My notifications tab. As an owner or admin you'll also find the same settings under Administration > Email & messages, on the Notifications tab.
Under In-app notifications you switch each kind on or off: New online bookings, Cancellations, No-shows and Appointments awaiting confirmation. What you set applies to your account only.
The Notifications tab in Administration also holds the Customer notifications: which confirmations, cancellations and reminders your customers get by email or WhatsApp. Read more in reminders and confirmations.
Marking notifications as read
- Click a notification to go to the appointment it is about. That marks it as read.
- Click Mark all read at the top of the notification panel to mark them all at once.
Seeing every notification
Click Notifications in the notification panel for the full overview. There you filter by type, by period and on Unread only, and you can search.
Push notifications
Stippa can also send push notifications, so you're notified when the dashboard isn't open. They come with Starter and higher and work when the Push notifications module is on.
Under My notifications, switch on Receive push notifications and give your browser permission. You do that per device. Then choose which push notifications you want, such as New online bookings, Cancellations (last-minute), My day at 07:00 and My appointments moved.
With Quiet hours you get no push notifications outside the times you choose. In-app notifications still come in as usual.